Refund policy
Return & Store Credit Policy
Last updated: [Insert Date]
1. All Sales Policy
All sales are final. We do not offer refunds to the original form of payment.
2. Store Credit Only
Eligible returns will be issued store credit only. Store credit:
- Will be provided once the item is received and inspected
- Can be used on any future purchase
- Is non-transferable and cannot be exchanged for cash
3. Return Eligibility
To qualify for store credit:
- Items must be returned within [2 days] of purchase
- Items must be unused, unopened, and in original packaging
- Proof of purchase is required
We reserve the right to deny store credit if items do not meet these conditions.
4. Non-Returnable Items
The following items are not eligible for return or store credit:
- Opened or used products
- Personal care items (including skincare, oils, soaps, etc.)
- Sale or clearance items
- Customized or personalized products
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, you must contact us within [48 hours] of delivery with proof (photos).
We will review and offer a replacement or store credit if approved.
6. Return Shipping
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable